Archive for the ‘iPhone’ Category

Mobile Trends: NFC Opens a World of Engagement

Posted on: February 6th, 2012 by rugby

In the ever evolving world of mobile technology, there seems to be a new trend vying for mainstream status each week.  Some come and go without a second glance (the Microsoft Kin anyone?), and others change the way we use devices in our daily routine.  NFC (Near Field Communications) is vying to become the next de facto radio in your mobile device’s arsenal.  NFC’s practical uses include mobile payments, contact-less sharing, and embedded interactions.

What is NFC?

NFC is a standard for devices to establish radio communications by tapping or bringing them within close proximity (typical range is about 4 centimeters).  The standard is based on existing RFID (radio-frequency identification) technology, but allows for two way communication between the endpoints (as opposed to RFID’s one way transmission capability).  Passive communications allow a powered device (phone) to read or write to an unpowered endpoint (such as a sticker embedded in a poster or product), while active communications can be made between two powered devices.

What are the uses of NFC?

Smart phone equipped with an NFC radio enable users to replace their wallet for mobile payments, swap contact information, and can replace identification or public transport cards.  Android devices can be set to send contact information by default, or use Android Beam to share the content active on the originator’s screen.  This allows a user to ‘share’ content within an app with another user; if the receiving user doesn’t have the app, they will be directed to the Android Market page for that app to download.  Other implementations allow users to easily pair devices using other radio protocols.  For example, if you purchased a new Bluetooth handsfree kit that supported NFC, you could tap the kit to your phone to initiate the connection instead of hunting for the default PIN code in the user manual.  Multiplayer gaming with apps can initiate a WiFi connection via NFC to identify the players’ devices.

Product integration and targeted marketing provide another avenue for engagement with mobile devices.  Embedded NFC tags could provide product information for shoppers without the need to wait for an available sales associate.  Others could provide support links to download product documentation or contact customer care via phone or email.  The possibilities are quite vast, and can be combined with QR codes in the near term to facilitate future proof campaigns.

The real driving force that will bring NFC to the mainstream: mobile payments.  NFC enabled smart phones can be used to replace the credit cards in your wallet and facilitate instant transactions via a tap.  Google has already begun trialing their mobile payment system, titled Google Wallet, in a few test markets.  It is currently compatible with Mastercard’s PayPass terminals, in addition to the test terminals that Google has sent out.  Three of the four major carriers in the US (Verizon, AT&T, and T-Mobile) are putting their weight behind their own mobile payment service called ISIS.  This is where the biggest push for mobile payments will come from, as the telecoms vie for a share of mobile payment processing profits.  You can be sure if the three of the biggest players in pushing and advertising mobile devices want you to use NFC, they will ensure every OEM includes it in their smart phones.

When is NFC coming?

The good news is, NFC is already here!  Several high-end Android handsets from the third quarter of 2011 onwards have NFC.  This includes Samsung’s Galaxy SII family, the Nexus S, the Galaxy Nexus, and the HTC  Amaze 4G .  While this is still only a small portion of the mobile market, the presence will continue to expand throughout 2010.  CES brought the announcement of several products integrating NFC, and just last week Microsoft announced that Windows Phone 8 (slated for third quarter 2012) will have full NFC support.  BlackBerry OS added NFC support with version 7.1 available on a handful of the Bold and Curve devices.

The only big player not mentioned here is Apple, who have always been tight lipped about their future plans.  Despite their secretive plans, the overwhelming chatter in the industry is that the iPhone 5 will ship with NFC.  Apple has already filed for a handful of patents related to NFC, and numerous partners’ executives have all but confirmed it with statements like Mastercard’s Ed McLaughlin:

“I don’t know of a handset manufacturer that isn’t in process of making sure their stuff is PayPass ready…Um, there are…like I say, [I don't know of] any handset maker out there. Now, when we have discussions with our partners, and they ask us not to disclose them, we don’t.”

- via Mashable

Apple already hired an expert on NFC as their Mobile Commerce Product Manager back in August of 2010, and many developers have already begun prepping their NFC based applications, hinting that Apple will make the big announcement at WWDC (World Wide Developer Conference) this year.

Sources:

Launch: MetraOnline.com & Metra iPhone App

Posted on: January 5th, 2011 by Purple Rock Scissors 1 Comment

Metra Online

Purple, Rock, Scissors has been working under the hood of mobile electronics giant Metra Electronics, and is excited to announce the launch of the revamped MetraOnline.com as well as the release of Metra’s first iPhone application.

MetraOnline.com

The website undertaking involved a full redesign, re-planning, and restructuring, all contributing to a greatly improved online presence. Purple established an extensive Search Engine Optimization (SEO) campaign, with more than 1,000 new and unique product pages and – more importantly – proper website build for Search Engine indexing.

The content, aesthetics, and usability now aptly tie in MetraOnline.com with other Metra subsidiaries including Installer Institute, Metra’s school for audio installers, and MetraDealer.com, Metra’s online ordering platform for distributors. The improved News and Events publishing system will continually draw users back for updates and create easy workflow for Metra’s content publishers.

Other components of the online reboot include a full PPC campaign as well as a social strategy that incorporates Facebook and YouTube.

Metra Mobile Application

Purple added a new facet to Metra’s digital strategy: a Smartphone Application. The app, currently in the iPhone and Android markets, allows dealers and customers to look up Metra parts by vehicle make, model, and year with ease. Also included are videos, a stream of the newest Metra products, and information about individual Metra brands such as Tsunami, Raptor, Axxess, and Ethereal. The app also includes Customer Support information for easy reference.

The Metra site relaunch and integration of smartphone technology will improve the brand as well as its conduction of business. Continuing to service Metra with ongoing optimization and traffic acquisition support, Purple, Rock, Scissors is proud to fuel Metra’s engine and spark success!

Google Analytics – Measure, Analyze, Grow

Posted on: December 16th, 2010 by Purple Rock Scissors

Ever wonder who is visiting your website, how long they browse, where they linger, how they got there? These questions and others can all be answered by incorporating Google Analytics into your digital strategy.

Learning about your online traffic patterns lends itself to higher conversions, higher search engine rankings, increased ROI as well as an overall better experience for visitors on your site.

Highlighted are a few key items offered with this helpful tool. Learning the whole system requires much dedication and exploration, so we will convince you here in a nutshell of its utility.

Advertising ROI

Google Analytics allows for integration with Google’s PPC search platform AdWords and Microsoft’s AdCenter, complete with an array of other tracking capabilities. Track sales, conversions and visitors, as well as trace transactions back to ad campaigns, as specific as particular banner ads or keywords. This allows us to identify the best sources of revenue and capitalize on those elements.

Mobile tracking

Search and website activity are increasingly stemming from mobile devices, and this trend will only continue to rocket. Google Analytics offers tracking not only to these devices, but also specifically shows traffic patterns from individual devices, like iPhones, Androids, iPads, Blackberrys and more. You will realize the how important mobile websites and mobile application development are to your marketing strategy.

Customized reporting

With all the collected data, our marketing team compiles it into decipherable reports, customized with the information that our clients care about. These reports aid in the investigation, diagnosis and cure of any web issues, all with numbers to support it.

Visualize data

With easy-to-read graphs and the new In-page Analytics, you are able to visualize reports and numbers in the context of a webpage. This means you can view your website within the window of Analytics and get an interactive, illustrated representation of the click statistics and more.

Considering all of these benefits, there is no reason not to utilize this exceptional tool. Here at Purple, Rock, Scissors – we live and breath numbers for our clients. It’s how we are able to keep our clients happy and truly prove the value of our marketing services.

Pay with your phone

Posted on: October 29th, 2010 by Erin Butler 2 Comments

I don’t know about you, but my chunky wallet contains 22 debit, credit, gift cards and reward cards. That’s right— A smorgasbord of plastic. Something must be done. Oh, what do you know…

Last year, Starbucks rolled out a new smartphone app allowing customers to pay for their coffee with a digital barcode. This movement began on the west coast in select cities, and then moved into the Starbucks locations inside Target stores.

Courtesy of gumption, Flickr

The application is brilliant marketing in a nutshell. With store location, hours, directions and direct calling, as well as nutritional info, customized drinks, “Invite a Friend” and of course, the Starbucks Card bar code, this digital purse of information and convenience has become a new interactive standard. Not to mention, it is free.

The most forward-thinking aspect is the payment option. With the app, customers can register Starbucks cards, check balances, and reload with a credit card. Blackberry and iPhone users scan a 2-D barcode on a countertop device, making transactions quick and easy. This saves time for the avid coffee drinkers and pastry munchers and saves money for Starbucks in the long run.

Customers responded favorably to this mobile paying option. Brady Brewer (how perfect a name), a vice president at Starbucks, made the following comment in a news release:

“Mobile technology is part of our customers’ daily routine and with the expansion of mobile payment in our test cities, we’re seeing more and more customers using their smartphones as their mobile wallets,” said Brewer. “We’ve heard from our customers on My Starbucks Idea that they want a faster, more convenient way to pay.”

This week, the coffee company expanded the mobile app use to about 300 locations in New York City and Long Island. It may not seem very meaningful or large-scale, but it does mark the progression of a new era: The digital wallet.

While some smartphone users may already be experiencing app overload, I think the market will only grow with this new scanning technology. People will just have to stop downloading so many useless Paper Toss games and make room to utilize this undeniable technology.

I hope that more store chains and companies adopt the mobile bar code. Those New Yorkers must feel like special high-tech guinea pigs. In the mean time, I’ll sit here in Florida with my 10-pound wallet.

Image from gumption on Flickr.